Privacy Policy
How varionextilum protects and manages your personal information
Introduction and Scope
varionextilum ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website varionextilum.com, use our financial control platform, or engage with our services.
This policy applies to all users of our platform, including visitors, registered users, and customers who access our financial management tools and educational resources. By using our services, you consent to the data practices described in this policy.
We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs), ensuring your personal information receives robust protection.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, and contact details when you create an account
- Financial information necessary for our budgeting and expense tracking tools
- Payment information when you subscribe to premium features
- Communication preferences and customer service interactions
- Professional information if you participate in our learning programs
Usage Information
We automatically collect certain information about your device and usage patterns:
- Device information, browser type, and operating system
- IP address and general location data
- Pages visited, time spent on our platform, and feature usage
- Search queries and navigation patterns within our financial tools
Important: We never store your actual bank account credentials or passwords. Our platform uses read-only connections through secure, encrypted APIs provided by trusted financial data aggregators.
How We Use Your Information
| Purpose | Legal Basis | Information Used |
|---|---|---|
| Provide financial control services | Contract performance | Account details, financial data, usage patterns |
| Customer support and communication | Legitimate interest | Contact information, service history |
| Platform improvement and analytics | Legitimate interest | Usage data, device information |
| Legal compliance and security | Legal obligation | All relevant information as required |
We use your information to personalize your financial dashboard, provide relevant budgeting insights, and deliver educational content that matches your financial goals. Our machine learning algorithms analyze spending patterns to offer helpful suggestions, but this processing occurs entirely within our secure systems.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, including cloud hosting services, payment processors, and customer support tools. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, legal processes, or regulatory requests. We will notify you of such disclosures unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
Your Privacy Rights
Access Your Information
You can request a copy of all personal information we hold about you. We'll provide this information within 30 days of your request.
Correct Your Information
If you notice any inaccuracies in your personal information, you can update most details directly through your account settings or contact us for assistance.
Delete Your Information
You may request deletion of your personal information, subject to certain legal and operational requirements. Some information may be retained for compliance purposes.
Data Portability
You can request your personal information in a structured, machine-readable format to transfer to another service provider.
To exercise any of these rights, please contact our privacy team using the information provided below. We may need to verify your identity before processing certain requests.
Data Security and Retention
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Encrypted data storage with restricted access controls
- Employee training on privacy and security best practices
Data Retention Periods
We retain your information for different periods depending on the type of data and purpose:
- Account information: Retained while your account is active plus 7 years
- Financial transaction data: 7 years for regulatory compliance
- Usage analytics: Aggregated and anonymized after 2 years
- Customer support records: 3 years from last interaction
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and provide personalized services. We use several types of cookies:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include session management, security features, and basic functionality.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website, which helps us improve our services. This data is aggregated and does not identify individual users.
Preference Cookies
These cookies remember your choices and settings to provide a more personalized experience on future visits.
You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some functionality of our platform.
International Data Transfers
While varionextilum operates primarily in Australia, some of our service providers may be located overseas, including in the United States and European Union. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:
- Contractual clauses that require equivalent privacy protection
- Certification under recognized international frameworks
- Regular assessments of data protection standards
- Encryption during all data transfers
We only work with service providers who demonstrate strong privacy and security practices that meet or exceed Australian standards.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Notify you via email or through a prominent notice on our website
- Provide at least 30 days' notice before changes take effect
- Maintain previous versions for your reference
- Clearly highlight what has changed
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to
exercise your privacy rights, please contact us:
varionextilum Privacy Team
22 Newcomen St, Newcastle NSW 2300, Australia
Phone: +61413847032
Email: info@varionextilum.com
We aim to respond to all privacy inquiries within 5 business days.